Terms, Privacy & Refund Policy
Public terms of service, privacy policy, and refund policy for GALS customers paying internationally by card (Paddle). This is a digital online service — no physical goods delivery.
1. Seller
Service: GALS (https://gals.fluentto.app)
Contact email: support@fluentto.app
2. Service
GALS is an online web application for daily learning assignments: planning, task sets, answer checking (including photo/OCR where available), and adaptive next steps for families and self-learners.
Delivery: access to the service over the internet after registration; no shipping of physical goods and no pickup points.
3. Subscription prices (USD)
Paid plans for international customers, billed in USD via Paddle. Prices may be updated; this page is the public reference.
| Subscription plan | Price per month | Assignment sets / month (account) | Checks / month (account) |
|---|---|---|---|
| Plan S | $30 | 30 | 500 |
| Plan M | $50 | 90 | 1500 |
Free tier: limited assignment generation (roughly one set per week, shared across the whole account) and limited monthly checks, with a one-time trial of full access for a limited number of published assignment sets.
4. Terms of service (subscription)
Edition date: 2026-08-09. Applies to paid access to GALS billed in USD via Paddle.
4.1. Subject
By activating a paid plan and/or paying for it, the customer (an adult user of the account) accepts this offer. The seller provides access to GALS features according to the selected plan.
4.2. Plans and limits
Plan S and Plan M include a monthly limit on generating assignment sets and a higher monthly check quota (each photo or text check counts once; recognition alone does not). Exact numbers are listed in section 3.
4.3. Payment and billing
Paddle.com is the Merchant of Record for all orders placed through this checkout. Paddle handles payment processing and, where applicable, sales tax/VAT on the transaction, and the charge on your card statement will show Paddle, not GALS.
Paid plans renew automatically each month by charging the payment method on file, until cancelled. The price charged is the price shown at checkout for the selected plan.
4.4. How to cancel
The customer can cancel the subscription at any time from the account page, or via the cancellation link Paddle provides. After cancellation, paid access continues until the end of the already-paid period, then the account moves to the free tier. Data is not deleted solely because of cancellation unless the customer requests account deletion.
4.5. Refunds
Refund requests are considered on a case-by-case basis within a reasonable time after a written request to the contact email. Mandatory consumer rights under applicable law remain unaffected.
4.6. Personal data
This section explains what personal data GALS processes, why, and who else may process it on our behalf.
We process: the account holder's email and login credentials; information about children or self-learners added to the account (name or username, subject/level, and similar profile details the account holder provides); learning content such as generated assignments and, where the account holder uploads them, photos of handwritten answers; and basic usage data needed to run the daily task and review cycle.
This data is processed to operate the product: generating and adapting assignments, checking submitted answers, showing progress, and administering the account and any subscription.
Some processing is carried out by third-party providers on our behalf: a language-model provider (currently xAI) processes learning content and submitted answer photos to generate tasks and produce checks and explanations; Paddle and YooKassa process payment and billing details for paid plans, each under their own privacy policy. The service runs on infrastructure we operate or contract directly. We do not sell personal data to third parties and do not use it for advertising.
Learning profiles for children are created and managed by the parent or guardian holding the account. The account holder is responsible for having the authority to provide data about any child they add. Children do not register or manage their own account; access is limited to completing assignments the account holder has set up.
Account and learning data is kept for as long as the account is active. It is not deleted solely because a subscription is cancelled. To request deletion or export of your data, or ask any question about this section, write to the contact email above.
Photos of handwritten answers uploaded for checking are kept for up to 7 days after a successful recognition so the account holder can review what was submitted, then deleted automatically. On a paid plan (S or M), photos from successful checks are kept for as long as the subscription stays active; after the plan ends they follow the same 7-day rule. Photos from failed or cancelled checks are not kept. Account deletion removes any remaining photos.
The service uses only functional cookies needed to keep you signed in, protect forms from cross-site request forgery, and remember your language preference. We do not use advertising or analytics tracking cookies.
Because some of the providers above operate outside your country, your data may be processed abroad as part of delivering the service.
4.7. Service availability
The service is provided “as is” with commercially reasonable efforts to keep it available. Planned maintenance and third-party outages (hosting, language-model providers, payment systems) may affect access.
5. Contacts
Support and billing: support@fluentto.app